Privacy Policy

Revision Date: January 2023

INTRODUCTION 

AimStar Capital Group Inc. (“Company” or ”We”) respect your privacy and are committed to protecting it by complying with this policy. 

This policy describes: 

  • The types of information we may collect when you access or use our website. 

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information. 

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. 

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.  

This policy applies only to information we collect in this Website, in email, text, and other electronic communications sent through. 

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, do not use this Website. By downloading, registering with, or using this Website, you indicate that you understand, accept, and consent to the practices described in this privacy policy. This policy may change from time to time. We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information. 

 

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT 

We collect information about you through:

  • Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us.  

The types of information that we collect include: 

  • Personal information that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, email address, telephone number, user name, account information, social insurance number and any other identifier we may use to contact you (“personal information”).  

We provide an opportunity for any user to unsubscribe from our collection or opt-out of contact for marketing purposes on an ongoing basis by accessing our Website at www.aimstar.ca, using the unsubscribe mechanism at the bottom of our emails, or emailing to privacy@aimstar.ca. ​

  • Non-personal information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical or aggregated information. We may derive non-personal statistical or aggregated data from personal information.   ​

  • Technical information, including your login information, device type, time zone setting, and usage details. 

 

Information You Provide to Us  

When you register with our Website, we may ask you to provide: 

  • Information by filling in forms in the Website. This includes information you provide when registering to use the Website, [subscribing to our service,] [or requesting further services].   

  • Records and copies of your correspondence, including email addresses and phone numbers, if you contact us. 

 

Automatic Information Collection and Tracking Technologies 

When you access and use the Website, it may automatically collect: 

  • Usage details. When you access and use the Website, we may automatically collect certain details of your access to and use of the Website and the resources that you access and use on or through the Website.  ​

  • Device information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number. 

The technologies we use for this automatic data collection may include: 

  • Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our Website. ​

  • Web beacons. Pages of the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related Website statistics. 

 

HOW WE USE YOUR INFORMATION 

We use information that we collect about you or that you provide to us, including any personal information: 

  • To provide you with the Website and its contents.​

  • To provide you with information, products or services that you request from us. 

  • To fulfill the purposes for which you provided it or that were described when it was collected or any other purpose for which you provide it. ​

  • To carry out our obligations and enforce our rights in any contracts with you, including for billing and collection or to comply with legal requirements. ​

  • To notify you when Website updates are available, and of changes to any products or services we offer or provide though it. ​

  • To improve our Website, products or services, or customer relationships and experiences. ​

  • For marketing purposes ​

We may also use your information to contact you about products and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please use the unsubscribe mechanism at the bottom of our emails or email us at privacy@aimstar.ca.  

TRANSFERRING YOUR PERSONAL INFORMATION 

We may transfer personal information that we collect or that you provide us to service providers, and other third parties we use to support our products and services and who are contractually obligated to keep personal information confidential, to use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. 

 

DATA SECURITY 

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. [We store all information you provide to us behind firewalls on our secure servers.] 

The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of our Website, you are responsible for keeping it confidential. We ask you not to share your password with anyone.  

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any Website privacy settings or security measures.  

 

DATA RETENTION 

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize or aggregate your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.  

 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION 

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. 

You can review and change your personal information by logging into the Website and visiting your account profile page. 

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at privacy@aimstar.ca to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. [We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.] 

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. 

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include: 

  • Information protected by solicitor-client privilege. ​

  • Information that is part of a formal dispute resolution process. ​

  • Information that is about another individual that would reveal their personal​

  • information or confidential commercial information. ​

  • Information that is prohibitively expensive to provide. ​

If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at privacy@aimstar.ca

 

WITHDRAWING YOUR CONSENT 

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@aimstar.ca. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you make your decision.  

CHANGES TO OUR PRIVACY POLICY 

We may update our privacy policy from time to time. It is our policy to post any changes we make to our privacy policy on this page [with a notice that we have updated the privacy policy. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page]with a notice that the privacy policy has been updated and notify you by email to the primary email address specified in your account.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting this privacy policy to check for any changes. 

CONTACT INFORMATION AND CHALLENGING COMPLIANCE 

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at: Privacy Officer 7050 Woodbine Avenue, Suite 201, Markham, Ontario, L3R 4G8.  

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information and our compliance with this policy and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above. 

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